Client Service
This service gives the possibility to all our customers to solve any demand or complaint by sending a written address to our headquarters, or, to avoid the loss of time, by phone or e-mail, to . For any demand or complaint, if you can't send an official address, please call or fax to the following numbers: 021.318.91.77; 021.316.91.78, between 08.00 -17.00. For the situations witch appear outside the schedule hours, please call the number 021.316.91.72. By all these means of communications you can ask for details about the invoices, utilities consumptions, prices, you can announce breakdowns or you can ask for technician teams to solve any damage of the utilities distribution networks.
For emergency situations, depending on the nature of the demand, you can also call the following numbers:
→ Buildings and utilities management - 0741.271.135
→ Water, sewage and gas networks - 0740.114.383
→ Energetic Service - 0755.037.938
→ Administrative Service - 0745.541.534
→ Head of the Private Service for Emergency Situations - 0742.294.797
→ Private Service for Emergency Situations - 021.316.91.72; 0740.073.653
→ Security shift - 0723.119.473